Terms and Conditions

About Us

PAYMENT TERMS AND CONDITIONS
Upon registering for the course an invoice will be sent to your email that will provide you with the payment instructions. Payment must be received at least 7 business days prior to the start of the course.

PURCHASE OF ISO STANDARDS
Prior to initiating the course, each participant is required to purchase their own official copy of the standard(s) via www.ISO.ch or through their national standards body.

DISCOUNTS
Special discounts are offered for groups of the same organization.

From 3 to 5 participants = 5% discount
From 6 to 10 participants = 10% discount
More than 10 participants = 15% discount

If you have a special request (i.e. multiple groups on multiple dates) please contact us via training@qsiamerica.com.

CONFIRMATIONS
Confirmations will be issued upon reaching the minimum number of participants. We suggest that registered participants periodically check the course status.

If the minimum number of participants is not reached, you can opt for a full refund or receive credit for a future course. They were also granted refunds for written cancellations received more than 7 calendar days before the start of the course. An administrative charge of US $ 100 will be applied and deducted. If you cancel your participation less than 7 days before the start of the course, you will be responsible for the total cost of the course fee and no refund can be paid.

CANCELLATIONS
Participants who choose not to participate and wish to withdraw after they are subject to approval must send their notice of cancellation in writing and an administrative fee of $ 100 will apply when cancellation notifications are received within 7 calendar days prior to the start of the course. Participants who canceled less than 7 days in advance will be responsible for the full rate of the course.

SUBSTITUTIONS
In cases where the student can not attend, credit is allowed, or a credit may be received for a future course.

QUORUM
If the minimum number of participants is not reached, you can opt for a full refund or receive credit for a future course

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